The Exit Interview: Don’t Let That Valuable Information Walk Out Your Door!

The exit interview is an interview given to a departing employee. This is usually done for employees that voluntarily quit instead of those that are fired or laid off.

Exit interviews offer a fleeting opportunity to find out information that otherwise might be more difficult or impossible to obtain…

When Those We Trust Disappoint Us

Recently I needed some work done by a colleague of mine. I had done a lot of pro bono or free work for him and now I needed him to do some work for me. When the job was completed he presented me with a full retail bill. The work he did was what he had promised — but nothing more. He had returned my favors by making me pay full price…

Three Good and True Rat Stories

All three of these are true; I couldn’t have made them up. I was an eye witness to all three and even ate some of number three. If you are a little queasy, you might want to read these accounts a bit later when your system has settled down.

Rat Story #1 ocurred recently after we had constructed our house in rural Veracruz…

Personal Balance and Superior Productivity

Peter Drucker, arguably the most knowledgeable management expert on earth, made the following statement: “The single greatest challenge facing managers in the developed countries of the world is to raise the productivity of knowledge and service workers…

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